How to Return an Item

How to Return an Item

Nice One offers a 7-day return policy on most items. Here's how to initiate a return:

1. Log in to your account and go to My Orders
2. Select the order containing the item you want to return
3. Click Request Return next to the item
4. Select your reason for return and upload photos if required
5. Submit your return request
6. Our team will review and approve within 1–2 business days
7. A courier will be arranged to pick up the item

Return Conditions

• Item must be unused and in original packaging
• Return request must be submitted within 7 days of delivery
• Some items (e.g., opened cosmetics, fragrances) may not be eligible for return